Support
Help centre
Tracking, booking, coverage, and account questions — with links to policies and contact options.
Quick answers for senders, recipients, and partners. For urgent dispatch issues, contact operations or track your parcel online.
How do I track my parcel?
Use the Track page with your tracking ID from the booking confirmation email or dashboard.
What areas do you cover?
We operate across Greater Accra including Roman Ridge, Osu, East Legon, Tema, and more. See Coverage for the full list.
How fast is express delivery?
Express runs are prioritized for same-day pickup and delivery within Accra when riders are available.
Can businesses get volume pricing?
Yes. Submit a quote on the Partners page and our sales team will tailor a plan.